37 Ordering AWS Contacts Order your AWS publications today — it’s easy! World Engineering Xchange (WEX): North America: 888-WELDING (888-935-3464) Elsewhere: 305-826-6192 Fax: 305-826-6195 Prepaid Orders Prepaid orders must include freight and, for Florida customers, state and local taxes. Missing fees will be invoiced to the customer. Please make checks payable to WEX. Avoiding Duplicate Ordering Please do not mail or fax confirmation of an order placed by telephone. If you order by fax, please do not mail a confirmation. U.S. Shipping Most orders placed before 2 pm Eastern time will be shipped the same day. U.S. orders are shipped via traceable means. Other delivery options include next-day service and electronic delivery. International Shipping Standard international shipping is by air express (such as DHL or Federal Express). Terms and conditions may vary outside the U.S. Contact your WEX representative for more information. Returns All returns must be in the same condition as received. Please call 888-935-3464 or 305-826-6192, or e-mail orders@awspubs.com for a return authorization number within 30 days of invoice date. A 15 percent restocking fee may be applied on returns. Shipping and handling charges are non-refundable.Electronically supplied products, special orders, and age-dated materials may not be returned. Customer Service/Billing Issues Phone: 888-935-3464(8:30 AM – 7 PM EST) toll-free in North America. 305-826-6192 elsewhere. Fax: 305-826-6195 E-mail: customerservice@awspubs.com Satisfaction Guarantee Examine our products for 30 days at no risk. If you’re not satisfied for any reason, please see “Returns” above. A 30-day guarantee applies to all products except those delivered in electronic format (PDF); and to audiotapes, videos, and software, which are not returnable unless defective. Security Features for Electronic Downloads In an effort to protect their intellectual property and enforce existing copyright laws, many Standards Developing Organizations have required all distributors of their content to implement security features that prevent the reproduction and redistribution of downloaded documents. AWS and WEX have implemented a security policy that uses a free Adobe Acrobat plug-in from FileOpen Systems, Inc. Security Features: • Reproduction and Redistribution Restrictions: The free Adobe Acrobat plug-in “locks” the PDF file to the computer on which it was first opened. Once a PDF file has been locked to a computer, it can be opened only from that computer. • Networking Restrictions: Secure PDF files cannot be used in a multi-user, network environment. • Viewing Restrictions: You must download the free plug-in to view any secured PDF document. There is no limit to the number of times a document may be viewed on your computer. • Printing Restrictions: The plug-in limits the number of times the document may be printed to one copy. Since the software interprets printing a part of the document as the one allowable print attempt, we recommend you print the entire document. Certification The American Welding Society certifies welding personnel, such as welders, inspectors, educators, and more, as well as facilities. To explore all the AWS certification programs, visit www.aws.org/certification or call (800) 443-9353 ext. 273. Education and Conferences Technical conferences and professional development programs for schools, companies and individuals can be viewed at www.aws.org/education or call (800) 443-9353 ext. 455. Exhibition Sales To exhibit at FABTECH or at AWS trade shows and pavillions in Canada, India, Mexico, and other countries, call Joe Krall at (800) 443-9353 ext. 297 or jkrall@aws.org International Sales For international business matters, call Jeff Kamentz at (800) 443-9353 ext. 233 or jkamentz@aws.org Magazines and Ad Sales The American Welding Society publishes the monthly Welding Journal magazine in English, with additional editions in Spanish and Portuguese. The Welding Journal will keep you abreast of the latest developments in welding technology. The industry magazine for welding quality, Inspection Trends, is published quarterly and is distributed to all Certified Welding Inspectors. To advertise in various AWS publications or websites, call (800) 443-9353 ext. 243. Membership To get involved in local Section activities and obtain other benefits of AWS membership for individuals, corporations, distributors, or educational institutions, visit www.aws.org/membership or call (800) 443-9353 ext. 480. Online Programs AWS’s American Welding Online offers online training, credentials and events that can be accessed and utilized at your convenience. Affordable licenses are available for companies and educational institutions. Visit awo.aws.org for more information and free demonstrations, or call (800) 443- 9353 ext. 449. RWMA The Resistance Welding Manufacturing Alliance (RWMA) is a standing committee of AWS that represents manufacturers of products for the resistance welding process. Visit www.aws.org/rwma or call (800) 443-9353 ext. 444. Scholarships and Workforce Development The American Welding Society Foundation is passionately involved in fostering the welding workforce of the future, and has granted thousands of scholarships and fellowships. To explore all its programs and scholarships, visit www.aws.org/foundation or call (800) 443-9353 ext. 212. Technical Committees AWS standards are created by volunteer industry experts under the auspices of the American National Standards Institute (ANSI). To learn more about the process, visit www.aws.org/technical WEMCO WEMCO is a standing AWS committee representing manufacturers that make products for welding processes and applications. WEMCO is dedicated to providing a common voice to the welding industry, government bodies, and technical organizations worldwide. Visit www.aws.org/wemco or call (800) 443-9353 ext. 444. American Welding Society 8669 NW 36 St., #130 Miami, FL 33166 (800) 443-9353 or (305) 443-9353 Fax: (305) 443-7559 www.aws.org
AWS Publications Catalog | Summer 2013
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